Gonzales, LA

ABOUT THE PROJECT

The City of Gonzales had staffing challenges, so timely manual meter reading was difficult. They often used estimated monthly usage, and billing cycles varied between six-week and two-week cycles. The outdated technology compounded these problems, leaving customers frustrated with the inaccuracy and inconsistency in their water bills.

The project began as a pilot project to replace 500 difficult-to-reach, manually read water meters with a drive-by solution. During the pilot, The City learned about the netAMP program, which exceeded all its requirements and eliminated budgetary barriers.

SERVICES PROVIDED

netAMP^®, the industry's first Metering-as-a-Service (MaaS) Program:

• AMI Equipment
• AMI Software
• AMI Services, including planning and readiness, installation, integration, training, maintenance, and support.

RESULTS

• Reduced meter reading time by 71%
• Increased City revenues with more accurate and timely billing
• Minimized labor, gas, and vehicle maintenance costs previously associated with manual meter reading
• Retained potentially lost revenue by detecting leaks early - Within the first month, the City was automatically alerted of an undetectable pool leak using 700 gallons of water an hour!

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